Cancellation Policy
Our cancellation policy applies to all vehicle types and reservations.
- Cancellations made more than 72 hours before the scheduled pickup time are eligible for a full refund.
- Cancellations made between 48 and 72 hours before the scheduled pickup time are subject to a 25% cancellation fee, with the remaining 75% refunded.
- Cancellations made between 24 and 48 hours before the scheduled pickup time are subject to a 50% cancellation fee, with the remaining 50% refunded.
- Cancellations made 24 hours or less before the scheduled pickup time are non-refundable.
All cancellations must be submitted by email. The cancellation will be considered received based on the date and time the email is received by All American Limousine & Car Service.
Each client is responsible to notify us of all airline changes, delays, cancellations & missed flights. Delayed flights are billed after flight arrival. Please observe our non-smoking policy.
The client is responsible for guests and assumes full financial responsibility for any damages to vehicle whether by accident, neglect, or intent.
Any damage to the limousine caused during the duration of the rental by them or any members of their party. A fee of 100.00 for each carpet or seat burn. Sanitation fee is 250.00. Vehicles cannot be loaded beyond seating capacity.
Alcohol Consumption and drug use is prohibited by law. We assume no responsibility for articles left in vehicles. We assume no responsibility for flight information other than what is listed above. The Driver may terminate the charter at any time without refund if they deem the party unruly or endangering the safe operation of the vehicle.
It is Illegal to stand through the sunroof. Smoking is not permitted in all of our vehicles.
We will not be responsible for any delays or inconveniences due to traffic, unforeseen mechanical failures, or situations deemed an “Act of God”.
We reserve the right to substitute alternative vehicles in the event of an occurrence beyond our control.
Client assumes full financial responsibilities for all payments due at the end of the charter, including overtime pay will apply after the first 15 minutes of prearranged time described on the run sheet, wait time, gratuity and damage fees by accepting our TERMS AND CONDITIONS.
Text messaging
All American Limousine Service, Inc. sends text messages about rides you have booked with us — confirmation when your reservation is approved, a reminder the day before you travel, and updates about your chauffeur or any change to your journey. We send these only to customers who have given us their number for that purpose.
Message frequency varies with the number of bookings you make. Message and data rates may apply.
Reply STOP to any message to stop receiving them. Reply HELP for help, or call our office on 404-625-7511.
No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third party.
Carriers are not liable for delayed or undelivered messages.
See our privacy policy for how we handle your information.